Fast growth for a mobile auto glass business through branding, user-friendly website design, and strategic online presence, resulting in stellar reviews and to-capacity booking.
Safeview Auto Glass is a top mobile auto glass repair company based in Austin, serving the surrounding metro area. With a focus on old-fashioned hard work, love for the trade, and prioritizing people over profits, Safeview Auto Glass has built a strong reputation for its fast, quality, and trustworthy service.
Goals and Challenges
Mike Hayne, the owner of Safeview Auto Glass, approached me after selling his previous auto glass repair business to start a new mobile auto glass company. He needed to create a new brand, a website tailored to attract and convert mobile users, and establish a strong online presence with Google Business, Yelp profile, and a Facebook page.
Deliverables
We collaborated to develop a visual brand, messaging and brand voice framework, and optimized website copy for SEO and sales. We also designed a high-converting website with multiple conversion mechanisms, such as click-to-call and request-a-quote forms. Additionally, we optimized local business profiles on Google, Yelp, and Facebook, and implemented a semi-automated system for following up with clients to request reviews.
Outcomes
• Over 40 written reviews across various platforms with a 4.9/5 star rating
• Business consistently booked to capacity at least 1 week in advance within six months of launching the website